Like most arts graduates in their twenties, I have two voices: the one I use for day-to-day interactions and the one I’ve cultivated working in service positions. The former is more sarcastic and the voice I’m likelier to employ without thinking, but the latter is genuine. When I say “have a nice day” in my service voice, I don’t not mean it, I’m just putting in more of an effort. There’s a more traditional word for this effort: labor. But what kind of labor is it? The service voice is definitely a part of menial work, but even feigning interest…